Years Of Experience
Projects Completed
Certifications
My Skill Set
Delivering end-to-end project execution using WBS, Gantt charts, and milestone tracking to ensure on-time, on-budget outcomes.
Collaborating across teams and aligning stakeholders through structured updates, feedback cycles, and standardized project reporting.
Tracking blockers, enforcing fallback plans, and optimizing processes to prevent delays and ensure compliance with quality benchmarks.
Why Choose Me
Digitized academic/payroll records for 44% faster file retrieval using metadata tagging.
Cut school supply costs by 20% via spend analysis and bundled procurement.
Managed Outlook calendars and improved scheduling efficiency to 100% across departments.
Produced 30+ monthly reports using PeopleSoft CRM to drive campaign performance and engagement insights.
Provided executive-level support including travel/meeting planning, improving resource alignment and reducing backlogs.
Created automated Excel reporting systems, saving 500+ hours and $24K annually.
Onboarded junior admins and improved CRM data handling accuracy to 100%.
Resolved 95% of customer queries on first contact via CRM-based triage and SLA prioritization.
Managed 30+ active client projects, improving scope visibility and update accuracy by 24% with milestone tracking.
Used cost-benefit tracking to enhance budgeting and boost forecast precision by 15%.
Implemented SOPs, SWPs, and QCPs ensuring 100% compliance in internal audits.
Developed training for Customer Experience Specialists, increasing productivity by 20% through LMS integration and task simulation.
Coordinated over 70 high-priority client onboarding plans using Agile and Scrum practices, improving delivery times by 28% while meeting SLAs.
Conducted weekly financial check-ins for $90,000+ rollovers, added audit controls, and reduced discrepancies by 37%.
Validated 100% of underwriting forms for regulatory compliance, increasing document workflow accuracy by 31%.
Analyzed intake errors using trend and KPI dashboards, improving planning accuracy via data segmentation.
DEGREE
Manager
Project Lead